Delivery & Returns

FREE STANDARD UK DELIVERY – 2-5 working days


Fash London orders are directly dispatched from our brands, usually via UPS and signed for or a secure courier service.(excluding weekends and bank holidays) to reach you from the time of your order. On upon receipt of a product a signature on receipt always required. If you are not there to accept delivery, a calling card will be left for you to arrange redelivery or collection. All orders are dispatched to you directly from our brands. Please email us at sales@fashlondon.co.uk for any special request.


INTERNATIONAL DELIVERY – FROM £15  Within 10 days


Fash London do offer international deliveries. Please look for a full list of countries and delivery charges at the checkout. Your order will be dispatched from our suppliers based in different countries in Europe via a tracked and signed for service; the most suitable carrier will be chosen depending on size and weight of your package. Please allow 10 working days for delivery from the time of your order. International orders may incur custom duties and taxes so it can be a good idea to contact your local customs office to find out before you order.


10 DAYS RETURNS
Fash London hopes you will love your purchase you made on our site but if for any reason the item is unsuitable, you have up to 10 days from receipt to return your items. Any item on www.fashlondon.co.uk can be returned if unsuitable, with the exception of due to health and hygiene reasons, underwear, earrings and hair accessories. Full refund will be issues as long as item returned is in good condition, unworn, unwashed and with all tags. It’s with makeup marks, deodorant marks will not be acceptable so please take extra care while trying. Fash London is a high quality product marketplace and all orders are shipping from our brands directly to you. Please follow the returns instructions you receive with your order. We do not provide free returns nor do we refund shipping. Please Email us if you have any faulty items at returns@fashlondon.co.uk . Your refund will be processed in 10 to 15 working days after the confirmation.

EXCHANGES
Exchanges can only be made on alternative sizes of the same product. To make an exchange, please email us your order number style reference on returns@fashlondon.co.uk .

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